ETHICS AND CONDUCTS CODE

August 2018

At Clover Systems LLC, Clover Internacional LLC & Clover Internacional, C.A., we are committed to offer integrated service in household goods removals. It’s our compromise to offer optimal customer service and quality standards that have been implemented to exceed customers and agents expectations. As FIDI member, committed to standards FAIM and ISO 9001, we are oriented to protect our customers and affiliates and agents and others interested parties.

We have a responsibility to make our workplace a community based on ethical principles and values, being our organizational fundamental values:

Responsibility: Oriented to adequate and reliable compliance with labor commitments, and the effective resolution of the problems faced.
Loyalty: We are oriented to decision making on value judgments, actions which the interests of the Company and its workers are prioritized over personal ones. Honesty: Developing transparent and consistent work behaviors with the principles of the company, working honestly, caring for fair and reasonable manner the resources allocated and acting righteously at all times transcendent value. Teamwork: Working together and in collaboration with each other around a common purpose. It is integration and mutual development essential to ensure the success.

Respect: To our co-workers as the time allotted for the development of a job considering that this belongs to the company. To value and accept group decisions and comply with the agreements raised.
Approach to Customer Service: Meet the expectations according to the customer requirements, ensuring of satisfaction. In the pursuit of continuous improvement.

At Clover Systems LLC, Clover Internacional LLC & Clover Internacional, C.A., it’s our responsibility to combat corruption and bribery and in its duty to comply with the Law. By including an internal policy, this agreement applicable to suppliers and anyone acting on their behalf, so being agents, consultants, employees, business partners and third parties, are subject to comply with this Internal policy Anti- Corruption and Anti-Bribery (Ethics and Conduct Code) and FCPA, Anti-bribery Law UK.

Bribery is the act of giving money, goods or other forms of recompense to a recipient in exchange for an alteration of their behavior (to the benefit/interest of the giver) that the recipient would otherwise not alter.
Corruption is a form of dishonest or unethical conduct by a person entrusted with a position of authority, often to acquire personal benefit.

Corruption, bribery or attempted bribery is unacceptable. This applies whether offering a bribe or accepting a bribe. It is against FIDI’s core values of conducting business to the highest legal, moral and ethical standards. Bribery and corruption are covered by various international laws and statutes. These laws often require companies, including FIDI Affiliates, to have rigorous, pro-active measures in place to detect and prevent corrupt practices.