The FIDI Anti-Bribery and Anti-Corruption Charter

The FIDI Anti-Bribery and Anti-Corruption Charter

THE FIDI ANTI-BRIBERY AND ANTI-CORRUPTION CHARTER

Leading the Fight against Corruption

FIDI is determined to lead relocation industry by taking a clear stand against bribery and corruption. By doing so, FIDI will protect the best interests of the industry, the Affiliates and their customers.

Background

Membership in FIDI is highly valued by its Affiliates, and to ensure that value continues, all FIFI Affiliates pledge to abide by the highest ethical standards.

This Charter is a declaration of commitment. It will strengthen the FIDI organization, the FAIM programme, and all Affiliates by making it clear what distinguishes FIDI Affiliates from non-FIDI companies.

All FIDI Affiliates agree to sign and be guided by the Charter’s provisions. The Charter covers their employees (whether permanent, fixed-term or temporary) and any associated third parties providing services to or on behalf of the FIDI Affiliates.

The Charter will be integrated into FAIM. The procedural and audit requirements will form part of the FAIM Implementation Manual and the Pre-Audit assessment.

What is Bribery?

Bribery is the offering, promising, giving, accepting or soliciting of an advantage as an inducement for action. It is illegal, and it is a breach of trust.

A bribe is an inducement or reward offered, promised or provided in order to gain a commercial, contractual, regulatory or personal advantage.

FIDI Will Not Tolerate Bribery

Corruption, bribery or attempted bribery is unacceptable. This applies whether offering a bribe, or accepting a bribe. It is against FIDI’s core values of conducting business to the highest legal, moral and ethical standards.

Bribery and corruption are covered by various international laws and statutes. These laws often require companies, including FIDI Affiliates, to have rigorous, pro-active measures in place to detect and prevent corrupt practices.

THE FIDI ANTI-BRIBERY AND ANTI-CORRUPTION CHARTER

CHARTER STATEMENT

Undertaking by all FIDI Affiliates with immediate effect

All FIDI Affiliates commit to legal and ethical behavior, and to refrain from doing anything that will harm the interests of FIFI, other affiliates, clients or the industry. FIDI and its Affiliates will take steps to ensure they are fully informed of applicable regulations and will monitor their employees and business partners to ensure full and continual compliance.

Legal compliance

FIDI Affiliates will ensure that they aware of all applicable laws countering bribery and corruption in all the jurisdictions in which they operate, and that they will obey and uphold those laws.

The laws that apply to particular international business activities include those of the countries in which the activities occur as well as others that – like the US Foreign Corrupt Practices Act (FCPA) and the UK Bribery Act 2010 – govern the international operations of national companies and citizens in respect of their conduct both at home and abroad.

We, as a FIDI affiliated company, have to ensure that we are aware of, and are complying with, applicable laws.

Ethical behavior

As a demonstration of its commitment, FIDI and its Affiliates pledge to take a zero tolerance approach to bribery and corruption. At all times, FIFI and its Affiliates will act professionally, fairly and with the utmost integrity in all business dealings and relationships. This will apply wherever they operate.

Commitment to the values of FIDI

This Charter will be formally integrated into the FAIM quality standard.

THE FIDI ANTI-BRIBERY AND ANTI-CORRUPTION CHARTER

CODE OF CONDUCT

By agreeing and committing to this Charter, each FIDI Affiliate undertakes to:

1. Never engage in any form of bribery, either directly or through any third party.

2. Never offer or make an improper payment, or authorize an improper payment (cash or otherwise) to any individual, including any local or foreign official anywhere in the world.

3. Never attempt to induce an individual, or a local or foreign official to act illegally or improperly.

4. Never offer, or accept, money or anything of value, such as gifts, kickbacks or commissions, in connection with the procurement of business or the award of a contract.

5. Never offer or give any gift or token of hospitality to any public employee or government official or representative if there is any expectation or implication of a return favour.

6. Never accept any gift from any business partner if there is any suggestion that a return favour will be expected or implied.

7. Never facilitate payments to obtain a level of service which one would not normally be entitled to.

8. Never disregard or fail to report any indication of improper payments to the appropriate authorities.

9. Never induce or assist another individual to break any applicable law or regulation.

THE FIDI ANTI-BRIBERY AND ANTI-CORRUPTION CHARTER

AGREEMENT

I confirm that I have read and understood the FIDI Anti-Bribery and Corruption Charter.

I accept and agree to abide by this Charter, and the Code of Conduct which is included in the FAIM Implementation Manual, and is available on the FIDI website.

I understand and accept that non-compliance with this Charter signifies non- compliance with FAIM pre-requirements. Non-compliance with FAIM pre-requirements will result in expulsion form the FIDI organization.

Date: ___11___/___16___/__2015__
Individual: __Mr. Arturo Bejarano__
Title: ___Planning & International HHGS Manager___
For and on behalf of (Affiliate company): __Clover International LLC (USA Houston)


FCPA Anti-bribery and Anti-corruption Program

FCPA Anti-bribery and Anti-corruption Program

Clover’s Anti-bribery and Anti-corruption Program

Clover maintains a vigorous Anti-bribery and Anti-corruption (AB/AC) Program, and accordingly will not, promise, authorize or make any payment to, or otherwise contribute any item of value to, directly or indirectly, any non-U.S. government official in violation of the U.S. Foreign Corrupt Practices Act of 1977, as amended (FCPA) or any other applicable AB/AC law. Clover takes steps to ensure that its accounting controls and procedures (including, but not limited to, accounting systems, purchasing systems, and billing systems)aresufficienttocauseittocomplyinallmaterialrespectswiththeFCPA. Clovertakesthispledge seriously and expects each of its business partners, agents, and consultants to do the same. In that regard, Clover may require any business partner, agent, or consultant to demonstrate its own compliance with the FCPA and any other applicable AB/AC laws, and to maintain systems of internal controls to ensure such compliance.


Bill of Ladings Terms and Conditions

Bill of Ladings Terms and Conditions

Bill of Lading – Terms and Conditions

1 (a) Except as otherwise provided herein this Bill of Lading shall have effect subject to the provisions of the Carriage of Goods by Sea Act of the United States of America approved April 16, 1936, which shall be deemed to be incorporated herein and nothing herein contained shall be deemed a surrender by the Carrier of any of its rights orimmunities or an increase of any of its responsibilities or abilities under said Act. The provisions stated said Act (except as otherwise specifically provided herein) shall govern before loading on and after discharge from the vessel and throughout the entire time the Goods are in the custody of the Carrier. If this Bill of Lading is issued or delivered in a locality where there is in force a compulsorily applicable Carriage of Goods by Sea Act Ordinance or Statute of nature similar to the international Convention for the Unification of Certain Rules Relating to Bills of Lading dated at Brussels August 25, 1924, it shall be subject to the provisions of said Act Ordinance or Statute and rules thereto annexed. (b) The Carrier shall be entitled to the full benefit of and right to all limitations of or exceptions from liability authorized by any provisions of Sections 4281 to 4288 inclusive of the Revised Statutes of the United States and amendments thereto and of any other provisions of the laws of the United States or of any other country whose laws shall apply.

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In this Bill of Lading

  1. a)  “Carrier” means the Carrier named on the face side hereof the vessel her owner, Master, operator, demise, charterer and if bound hereby the time charterer and any substitute Carrier whether the owner, operator, charterer or Master shall be acting as carrier or bailee.
  2. b)  “Vessel”meansandincludestheoceanvesselonwhichtheGoodsareshippednamedon the face hereof, or any substitute vessel, also any leadership ferry, barge, lighter or any other water-craft used by the Carrier in the performance of this contract.
  3. c)  “Merchant” means and includes the shipper the consignee, the receiver, the holder of this bill of lading, the owner of the Goods or person entitled to the possession of the Goods and the servants or agents of any of these.
  4. d)  “Charges” means and includes freight and all expenses and money obligations incurred and payable by the Merchant.
  5. e)  “Goods” means and includes the cargo received from the shipper and described on the face side hereof and any Container not supplied by or on behalf of the Carrier.
  6. f)  “Container” means and includes any container, van, trailer, transportable tank, flat, pallet or any similar article of transport.
  7. g)  “Person”meansandincludesanindividual,corporation,partnershiporotherentityasthe case may be.
  8. h)  “Participating Carrier” means and shall include any other water, land or air carrier performing any stage of the Combined Transport.

It is understood and agreed that other than the said Carrier, no person whatsoever (including the Master, officers and crew or the vessel, all servants, agents, employees, representatives, and all stevedores, terminal operators, crane operators, watchmen, carpenters, ship cleaners, surveyors and other independent contractors whatsoever is or shall be deemed to be liable with

respect to the Goods, all limitations of and exonerations from liability provided by law or by the terms hereof shall be available to such other persons as herein described in contracting for the foregoing exemptions, limitations and exonerations from liability, the Carrier is acting as agent and trustee for and on behalf of all persons described above, all of whom shall to this extent be deemed to be a party to this contract evidenced by this Bill of Lading it being always understood that said beneficiaries are not entitled to any greater or further exemptions, limitations or exonerations from liability than that of those that the Carrier has under this Bill Of lading in any given situation.

Subject to all rights, privileges and limitations of and exonerations from liability granted to the ocean carrier under this Bill of Lading or by law any liability by the respective participating carrier for loss or damage to the Goods or packages carried hereunder shall be governed by the following:

  1. a)  If loss or damage occurs while the goods or packages are in the custody of the ocean carrier only the ocean carrier shall be responsible therefor and any liability of the ocean carrier shall be determined by the terms and conditions of this Bill of Lading and any law compulsorily applicable.
  2. b)  Except for the provisions of Paragraph 4(c) and 7(a), If loss or damage occurs while the Goods or packages are in the custody of a participating domestic or foreign Carrier, only the participating domestic or foreign Carrier(s) shall be responsible therefor, and any liability of such participating domestic or foreign Carrier(s) shall be determined, in respective order by the terms conditions and provisions of the applicable participating domestic or foreign Carrier’s Bill(s) of Lading, whether issued or not tariff(s) and law compulsorily applicable in the circumstances.
  3. c)  Not withstanding subdivision (a) and (b) hereof, it is contemplated that the Goods or packages will from time to time be carried through transportation that will include inland transportation within the United States by Railroad and sea carriage by one or more of the other Carrier’s above defined. (When used on or endorsed on the Bill of Lading the words “on board” shall mean and include on board the original carrying vessel when the Goods or packages are being transported from the continental United States to a foreign port or place “on board” shall mean and include on board a railcar operated by the originating carrier and enroute by rail to the port of loading for loading on board the Carrier(s) or participating Carrier’s vessel). The indemnification provisions expressed in Paragraph 7(a) will be applicable to this Paragraph as well.
  4. d)  IflossordamageoccursafterreceiptoftheGoodsorpackageshereunder,anditcannot be determined from the records of the ocean Carrier or participating domestic or foreign Carrier(s) whether such damage or loss occurred during the ocean, domestic or foreign carriage, it shall be conclusively presumed that the loss or damage occurred on board the vessel and while the Goods or packages were in the custody of the ocean Carrier.
  5. e)  At all times when the Goods or packages are in the custody of the above-mentioned participating domestic or foreign Carriers, such Carriers shall be entitled to all the rights, defenses, exceptions from or limitations of liability and immunities of whatsoever nature referred to or incorporated herein applicable or granted to the Carrier as herein define, to the full extent permitted to such domestic and foreign Carriers under this Bill(s) of Lading tariffs and any other laws applicable or relating thereto, provided however, that nothing

    contained in this Bill of Lading shall be deemed a surrender by these domestic or foreign Carriers of any of their rights and immunities or an increase of any of limitations of and exonerations from liability under their said Bill(s) of Lading, tariffs or Laws applicable or relating to said carriage.

    1. f)  In making any arrangements for transportation by participating domestic or foreign Carriers of the Goods or packages carried hereunder either before or after ocean carriage, it is understood and agree that the ocean carrier acts solely as agent of the Merchant, without any other responsibility as Carrier for such domestic or foreign transportation.
    2. g)  Notice of loss or damage and claim against the ocean Carrier and suit commenced as provided for in Clauses 30 and 31 hereof. Notice of loss or damage against the participating domestic or foreign Carrier(s) where applicable shall be filed with the participating domestic or foreign Carrier(s) and suit commenced as provided for in the terms, conditions an provisions of said Carrier(s) Bill(s) of Lading or by law applicable thereto. It is understood by the Merchant that such terms, conditions and provisions, as they pertain to notice of, and claim for loss or damage and commencement of suit, contain different requirements that those requirements pertaining to ocean Carriage as contained in Clauses 30-31 hereof.

    The goods carried hereunder are subject to all the terms and provisions of the Carrier’s applicable Tariff or Tariffs on file with Federal Maritime Commission or any other regulatory body which governs a portion of this carriage and the terms and provisions of the said Tariff or Tariffs are hereby incorporated herein as part of the Terms and conditions of this Bill of Lading Copies of the relevant provisions of the applicable Tariff or Tariffs are obtainable from the Carrier Federal Maritime Commission, or other regulatory body upon request, in the event of any conflict between the terms and provisions of such Tariff or Tariffs are obtainable from the Carrier Federal Maritime Commission, or other regulatory body upon request, in the event of any conflict between the terms and provisions of such Tariff or Tariffs and the Terms and Conditions of this Bill of Lading, this Bill of Lading shall prevail.

    Merchant warrants that in agreeing to the Terms and Conditions hereof, he is the Shipper as defined by the FMC in 46 CFR 520 and or has the authority of the person owning or entitled to the possession of the Goods and this bill of lading.

    6

    7(a) The Carrier shall be entitled to sub-contract on any terms the whole or any part of the carriage loading, unloading, storing warehousing, handling and any and all duties whatsoever undertaken by the Carrier in relation to the Goods. The Merchant shall defend, indemnify and hold harmless the Carrier against any claims which may be made upon the Carrier by any servant, agent or subcontractor of the Carrier in relation to the claim against any such person by the Merchant. The provisions of COGSA shall apply by agreement of the parties to all agents, contractors, and subcontractors, including but not limited to draymen, truckers, stevedores, prior to the loading of and after the unloading of the cargo. Without prejudice to the foregoing, every such servant, agent and subcontractor shall be entitled to the same rights, exceptions, exemptions, defenses, immunities, limitations of liability, privileges and conditions granted or provided by this Bill of Lading, tariff or statute, including but not limited to the provisions of COGSA, to which Carrier is entitled and for the benefit of the Carrier as if such provisions were expressly for their benefit, and in entering into this contract the Carrier, to the extent of these

    provisions, does so not only on his Own behalf but also as agent and trustee for such servants, agents and subcontractors, including the agents, officers and crew of the vessel, in performing services in connection with the Goods.

    b) Astothroughtransportation,theCarrierundertakestoprocuresuchservicesasnecessary and shall have the right at its sole discretion to select any mode of land, sea or air transport and to arrange participation by other Carriers to accomplish the combined transport from place of receipt to place of delivery. Whenever any stage of the combined transport is accomplished by any land or air Carrier or any other water Carrier each such stage shall be controlled according to any law compulsorily applicable to such stage.

    The carrier shall be entitled but under no obligation to open any Container at any time and to inspect the contents unless applicable law prohibits same if it thereupon appears that the contents or any part thereof cannot safely or properly be carried or carried further either at all or without incurring additional expense or taking any measures in relation to the Container or its contents or any part thereof, the Carrier may abandon the transportation thereof and/or take any measures and/or take any measures and/or incur, any reasonable additional expense to carry or to continue the carriage or to store the same ashore or afloat under cover or in the open at any place which storage shall be deemed to constitute due delivery under this Bill of Lading. The Merchant shall indemnify the Carrier against any reasonable additional expense so incurred.

    Carrier may containerize any Goods or packages Containers may be stowed on deck or under deck and when so stowed shall be deemed for all purposes to be stowed under deck including for General Average and U.S. Carriage of Goods by Sea Act 1936 and similar legislation.

    Deck cargo (except goods carried in containers on deck) and live animals are received and carried solely at Merchant’s risk (including accident or mortality of animals) and the Carrier shall not in any event be liable for any loss or damage thereto arising or resulting from any matters mentioned in Section 4 Sub-Section 2(a) to (p) inclusive of the United States Carriage of Goods by Seas Act or from any other cause whatsoever not due to the fault of the Carrier any warranty of seaworthiness in the premises being hereby waived and the burden of proving liability being in all respects upon the Merchant Except as provided above such shipments shall be deemed Goods and shall be subject to all terms and provisions of this Bill of Lading relating to Goods.

    9 10

    11 Specialcontainerswithheatingorrefrigerationunitswillnotbefurnishedunlesscontractedfor expressly in writing at time of booking and when furnished, may entail and increased freight rate or charge Shipper shall advise Carrier of desired temperature range when delivering Goods to Carrier and Carrier shall exercise due diligence to maintain the temperature within a reasonable range while the containers are in its custody or control. The Carrier does not, however, accept any responsibility for the functioning of heated or refrigerated containers not owned or leased by Carrier.

    12

    The scope of the voyage herein contracted for shall include usual or customary or advertised ports of call whether named in this contract or not, also ports in or out of the advertised, geographical or usual route or order, even though in proceeding thereto the vessel may sail

    beyond the port of discharge names herein or in a direction contrary thereto, or return to the original port or depart from the direct or customary route and includes all canals, straits, and other waters. The vessel may call at any port for the purposes of the current, prior or subsequent voyages. The vessel may omit calling at any port whether scheduled or not, and may call at the same port more than once, may discharge, may for matters occurring before or after loading, and either with or without the goods on board and before or after proceeding towards the port of discharge, adjust compasses, drydock with or without cargo on board. Stop for repairs, shift berths, make trial trips or tests, take fuel or sots, remain in port, tie on bottom, aground or at anchor, sail with or without pilots, low and be towed and save or attempt to save life or property and all of the foregoing are included in the contract voyage. The vessel may carry contraband, explosives, munitions, War take stores hazardous cargo and sail armed or unarmed cargo with or without convoy. The Carrier’s sailing schedules are subject to change without notice both as to the sailing date and date of arrival. If this is a Through Bill of Lading, no Carrier is bound to transport the shipment by any particular train, truck, aircraft, vessel or other means of conveyance, or in time for any particular market or otherwise. No Carrier shall be liable for delay and any Carrier shall have the right to forward the goods by substitute Carrier.

    If at any time the performance of the contract evidenced by this Bill of Lading is or is likely to be affected by any hindrance, risk, delay, difficulty or disadvantage of whatsoever kind which cannot be avoided by the exercise of reasonable endeavors, the Carrier (whether or not the transport is commenced) may without notice to the Merchant treat the performance of this contract as terminated and place the Goods or any part of them at the Merchant’s disposal at any place or port which the Carrier may deem safe and convenient, whereupon the responsibility of the Carrier in respect of such Goods shall cause. The Carrier shall nevertheless be entitled to full freight and charges on Goods received for transportation and the Merchant shall pay any additional costs of carriage to and delivery and storage at such place or port.

    If the Carrier makes a special agreement whether by stamp hereon or otherwise, to deliver the Goods at a specified dock or place, it is mutually agreed that such agreement shall be construed to mean that the Carrier is to make such delivery only if, in the sole judgement of the Carrier the vessel can get to be at and leave said dock or place is available for immediate receipt of the Goods and that otherwise the Goods shall be discharged as otherwise provided in this Bill of Lading, whereupon all responsibility of Carrier shall cause.

    14

    15 Theportauthoritiesareherebyauthorizedtograntageneralorderfordischargingimmediately upon arrival of the vessel at the destination, discharge the goods continuously Sundays and holidays included, at all such hours by day or by night as the Carrier may determine no matter what the state of the weather or custom of the port may be. The Carrier shall not be liable in any respect whatsoever, if heat or refrigeration or special cooling facilities shall not be furnished during loading or discharge or any part of the time that the Goods are upon the wharf, craft or other loading or discharging place. Landing and delivery charges and pier dues shall be at the expense of the Goods unless included in the freight herein provided for, if the Goods are not taken away by the consignee by the expiration of the next working day after the Goods are at his disposal the Goods may at Carriers option and subject to Carrier’s lien, be sent to store or warehouse or be permitted to lie where landed, but always at the expense and risk of the Goods. The responsibilities of the Carrier in any capacity shall altogether cease and the Goods shall be

    considered to be delivered and at their own risk and expense in every respect when taken into the custody of Customs or other Authorities, or into that of any municipal or governmental concessionaire or depository. The Carrier shall not be required to give any notification of disposition of the Goods, except as may be otherwise provided in this Bill of Lading. Carrier shall not be liable for any loss of or damage to Goods in a special hold or container arising from the latent defects, derangement, breakdown, or stoppage of the refrigeration, ventilation or heating machinery, insulation or other such apparatus of the container provided that the Carrier exercises due diligence to maintain the special hold or Container in an efficient state. Merchant must provide prior written notice of the nature of any temperature controlled goods and the required temperature setting of the thermostatic controls before receipt of the goods by Carrier. In case of temperature controlled Container stuffed by or on behalf of the Merchant, Merchant further undertakes that the Container has been properly pre-cooled, that the Goods have been properly stuffed in the Container, and that its thermostatic controls have been properly set by the Merchant before receipt of the Goods by the Carrier. Merchant’s attention is drawn to the fact that refrigerated containers are not designed to freeze down cargo which has not been presented or packed at or below its designated temperature. Carrier shall not be responsible for the consequences of cargo tendered at a highter temperature for transportation. Carrier shall not be liable for any loss of or damage to the goods, if the above requirements are met.

    16 Atportorplaceswhere,bylocallaw,authorities,orcustom,theCarrierisrequiredtodischarge cargo to lighters or other craft, or where conditions prevailing at the terms render discharge at a wharf dangerous imprudent, or likely to delay the vessel, the Merchant shall promptly furnish lighters or other craft to take delivery alongside the ship at the risk and expense of the Goods. If the Merchant fails to provide such lighters or other craft Carrier acting solely as agent for the Merchant may engage such lighters or other craft at the risk and expense of the Goods Discharge of the Goods into such lighters or other craft shall constitute proper delivery and any further responsibility of Carrier with respect to the goods shall thereupon terminate.

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    18

    The Carrier shall have liberty to comply with any order or directions or recommendations in connection with the transport under this contract of carriage given by any Government or Authority or anyone acting or purporting to act on behalf of such Government or Authority or having under the terms of the mortgage or insurance on the vessel or other transport, the right to give such orders, directions or recommendations Discharge or delivery of the Goods in accordance with the said order or directions or recommendations shall be deemed a fulfillment of the contract. Any extra expense incurred in connection with the exercise of the Carrier’s liberty under this clause shall be paid by the Merchant in addition to freight and charges.

    Whenever the Carrier or Mater may deem it advisable or in any case where goods are destined for port(s) or place(s) at which the vessel or participating carriers will not call, the Carrier may, without notice, forward the whole or any part of the shipment before or after loading at the original port of shipment, or any other place or places even though outside the scope of the voyage or the route to or beyond the port of discharge or the destination of the Goods, by water, by land or by air or by any combination thereof, whether operated by the Carrier or others and whether departing or arriving or scheduled to depart or arrive before or after the ship expected to be used for the transportation of the shipment. The Carrier may delay

    forwarding awaiting a vessel or conveyance in its own service or with which it has established connections, in all cases where the shipment is delivered to another Carrier or to a lighter Port Authority, warehouseman or other bailee for transshipment, the liability of this Carrier shall absolutely cause when the Goods are out of its exclusive possession and shall not resume until the Goods again come into its exclusive possession and the responsibility of this Carrier during any such period shall be that of an agent of the Merchant, and this Carrier shall be without any other responsibility whatsoever. The carriage by any transshipping or on-Carrier and all trans- shipment or forwarding shall be subject to a the terms whatsoever in the regular form of bill of lading, consignment note, contract or other shipping document used at the time by the Carrier performing such transshipment or forwarding.

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    In any situation whatsoever and wheresoever occurring and whether existing or anticipated before commencement of or during the combined transport which in the judgement of the Carrier or the Master is likely to give use to risk of capture, seizure, detention, damage, delay or disadvantage or loss to the Carrier or any part of the Goods to make xxx imprudent or unlawful for any reason to receive, keep, load, or carry the goods, or commence or proceed on or continue the transport or to enter or discharge the goods or disembark passengers at the port of discharge, or the usual or agreed or intended place of discharge or delivery, or to give rise to delay or difficulty in proceeding by the usual or intended route, the Carrier or the Master may decline to receive, keep, load or carry the Goods or may de van container(s) contents or nay part thereof and may require the Merchant to take delivery of the Goods at the place or receipt of any other point in the combined transport and upon failure to do so may warehouse the Goods at the risk and expense of the Goods of the vessel, whether or not proceeding towards or entering or attempting to enter a port of discharge, or reaching or attempting to reach a usual place of discharge therein or attempting to discharge the shipment may discharge the Goods and/or even the contents of any container(s) at another port, depot, lighter, craft, or other place or may forward or transship them as provided in at this Bill of Lading or the Carrier or the Master may retain the Goods, vanned or un vanned on board until the return of the vessel to the port of loading or to the port of discharge or until such time as the Carrier or the Master thinks advisable and discharge the Goods, at any place whatsoever as herein provided. The Carrier or the Master is not required to give notice of such devanning or of discharge of the Goods or of the forwarding thereof as herein provided. When the Goods are discharged from the ship as herein provided. When the Goods are discharged from the ship as herein provided, such shall be at the risk and expense of the Goods. Such discharging shall constitute complete delivery and performance under this contract and the Carrier shall be free from any further responsibility, unless it be shown that any loss or damage to the Goods arose from Carrier(s) negligence in the discharge and delivery as herein provided, the burden of establishing such negligence being on the Merchant. For any service rendered to the Goods as herein above provided or for any delay or expense to the vessel caused as a result thereof, the Carrier shall be entitled to a reasonable extra compensation and shall have a lien on the goods for such carriage. Notice of disposition of the Goods shall be mailed to shipper or consignee named in this Bill of Lading Goods shut out from the vessel named herein for any cause may be forwarded on a subsequent vessel of this Line or at Carrier’s option, on a vessel of another Line or by other mode of transportation.

    20

    Notwithstanding the foregoing the Carrier shall neither be liable therefor nor concluded as to the correctness of any such marks descriptions or representations. When any charge unit owned or leased by Carrier is packed or loaded by shipper or its agent or discharged by consignee or its agent shipper consignee, receiver, holder of this Bill of Lading, owners of the Goods and person entitled to the possession or the Goods shall be and remain liable, jointly and severally, for any loss or damage to the cargo unit during such loading or discharge howsoever occurring, until the cargo until its returned to Carrier’s custody and at tariff rates for any delay beyond the time allowed for such loading or discharge and for any loss damage or expense incurred by Carrier as a result of the failure to return the cargo unit to the Carrier in the same sound condition and state of cleanliness as when received by shipper. Such loss, damage, expense or delay shall constitute a lien on the Goods. Where a cargo until is to be unpacked or unloaded by consignee or its agent, consignee or its agent shall promptly unpack or unload such cargo unit and take delivery of its content, irrespective of whether the Goods are damaged or not Carrier shall not be liable for loss or damage caused to the Goods by or during such unpacking or unloading.

    21

    When containers, vans, trailers, transportable tanks, flats, palletized units, and all other packages fall hereinafter referred to generically as cargo units are not packed or loaded by Carrier such cargo units shall be deemed shipped as “Shipper’s weight, load and count”, Carrier has no reasonable means of checking the quantity, weight, condition or existence of the contents thereof does not represent the quantity weight, condition, or existence of such contents as furnished by the shipper and inserted in this Bill of Lading to accurate, and shall not be liable for non-receipt or mis description of such contents. Carrier shall have no responsibility or liability whatsoever therefor or for the packing, loading, securing and/or stowage of contents of such cargo units, or for loss or damage caused thereby or resulting therefrom, or for the physical suitability or structural adequacy of such cargo units property to contain their contents. The Merchant, whether principal or agent by packing or loading the cargo unit and/or by allowing the cargo unit to be so packed or loaded, represents, guarantees and warrants

    1. a)  that the Goods are properly described, marked and safely and securely packed in their respective cargo units, that such cargo units are physically suitable sound and structurally and on the transport and that the cargo units may be handled in the ordinary course without damage to themselves or to their contents or to the vessel or conveyance or to their other cargo or property or persons.
    2. b)  thatallparticularswithregardtothecargounitsandtheircontents,andtheweightofeach said cargo unit are in all respects correct and (c) that they have ascertained and fully disclosed in writing to the Carrier and all participating Carriers on or prior to shipment and condition, ingredient or characteristic of the Goods which might indicate that they are inflammable, explosive, corrosive, radioactive, noxious, hazardous or dangerous in nature or which might cause damage, injury or detriment to the Goods, or to the vessel, conveyance or other cargo or to property or persons and that they have complied fully with all statutes ordinances and regulations of the Department of Transportation of the United States of America and all other regulatory bodies with respect to labeling, packaging, and preparation for shipment of all such Goods. The shipper, consignee, receiver, holder of this Bill of Lading, owner of the Goods and person entitled to the

      possession of the Goods jointly and severally agree fully to protect and indemnify Carrier, and to hold it harmless in respect of any injury or death of any person or loss or damage to cargo or cargo unit or any other property, or to the vessel or conveyance or expense or fine arising out of damage to cargo or cargo unit or any other property or to the vessel or conveyance or expense or fine arising out of or in any way connected with breach or any of the foregoing representations or warranties, howsoever occurring, even without fault of shipper, consignee and/or owner of the Goods, and even though such injury, death, loss or damage is caused in whole or in part by fault of the Carrier or unseaworthiness.

      22

      TheMerchantandtheGoodsthemselvesshallbeliableforandshallindemnifytheCarrier,and the Carrier shall have a lien on the Goods for all expenses of mending, repairing, fumigation, repacking, coopering baling, reconditioning of the Goods and gathering of loose contents of packages, also for expenses for repairing containers damaged while in the possession of the Merchant for demurrage on containers and any payment, expense, fines, dues, duty, tax, impost, loss, damage or detention sustained or incurred by or levied upon the Carrier, vessel or conveyance in connection with the Goods, howsoever caused, including any action or requirement of any government or governmental authority or person purporting to act under the authority thereof seizure under legal process or attempted seizure incorrect or insufficient marking, numbering or addressing of containers, packages or description of the contents, failure of the Merchant to procure consular Board of Health or other certificates to accompany the Goods or to comply with laws or regulations or any kind imposed with respect to the Goods by the authorities at any port or place or any act or omission of the Merchant. The Carrier’s lien shall survive delivery and may be enforced by private or public sale and without notice.

      23

      Freight shall be payable at Carrier’s option on actual gross intake weight or measurement or on actual gross discharge weight or measurement or on a value or other basis. Freight may be calculated on the basis of the particulars of the Goods furnished by the shipper herein, but the Carrier may, as previously stated herein at any time open the packages or containers and examine weight measure and value the Goods (unless applicable law prohibits same). In case shipper’s particulars are found to be erroneous and additional freight payable, the Merchant and the Goods shall be liable for any expense incurred for examining, weighing, measuring and valuing the Goods. Full freight shall be paid on damaged or unsound goods. Full freight hereunder to place of delivery named herein and advance charges (including on Carrier’s) shall be considered freight completely names on receipt of the Goods by the Carrier, whether the freight be stated or intended to be prepaid or to be collected at destination, and the Carrier shall be entitled to all freight and charges, extra compensation, demurrage, detention, General Average claims and any other payments made and liability incurred with respect to the Goods, whether actually paid or not, and to receive and retain them irrevocably under all circumstances whatsoever vessel, conveyance and/or cargo lost damaged or otherwise, or the combined transport changed, frustrated or abandoned in case of forced abandonment or interruption of the combined transport for any cause, any forwarding of the goods or any part thereof shall be at the risk and expense of the Goods. All unpaid charges shall be paid in full, without any offset, counterclaim or deduction in the currency of the place of receipt or at Carrier’s option in the currency of the place of delivery at the demand rate of New York exchange as quoted on day of arrival of the Goods at the place of delivery. The Merchant shall be jointly and severally liable to the Carrier for the payment of all freight charges and the amounts due to the Carrier, and for

      any failure of either or both to perform his or their obligations under the provisions of the Bill of Lading and they shall indemnify the Carrier against, and hold it harmless from all liability, loss, damage and expense which the Carrier may sustain or incur arising or resulting from any such failure of performance by the Merchant. Any person, firm or corporation engaged by any party to perform forwarding services with respect to the cargo shall be considered the exclusive agent of the Merchant for all purposes and any payment of freight to such person, firm or corporation shall not be considered payment to the Carrier in any event Failure of such person, firm or corporation to pay any part of the freight to the Carrier shall be considered a default by the Merchant in the payment of the freight. The Carrier shall have a lien on the Goods and any documents relating thereto which shall survive delivery, for all freight charges and damage of any kind whatsoever and for the costs or recovering same including expenses incurred in preserving this lien and may enforce this lien public or private, safe and without notice. The Shipper, consignee, receiver, holder of this Bill of Lading, owner to the Goods and person entitled to the possession of the Goods shall be jointly and severally liable to the Carrier for the payment of all freight charges and damages as aforesaid and for the performance of the obligations of each of them hereunder.

      24

      The Carrier shall in no circumstances be liable for direct, indirect or consequential loss or damage by delay or any other cause whatsoever and howsoever caused. Without prejudice to the foregoing, if the Carrier is found liable for delay, liability shall be limited to that identified in Paragraph 29, the freight applicable to the relevant stage of transportation or to the cost of replacing lost Goods or repairing damaged Goods, whichever is lowest.

      25 TheweightorquantityofanybulkcargoinsertedinthisBillofLadingistheweightorquantity as ascertained by a third party other than the Carrier and Carrier makes no representation with regard to the accuracy thereof. This Bill of Lading shall not be deemed evidence against the Carrier of receipt of goods of the weight of quantity so inserted in the Bill of Lading.

      26

      27

      Neither the Carrier nor any corporation owned by subsidiary to or associated or affiliated with the Carrier shall be liable to answer for or make good any loss or damage to the goods occurring at any time and even though before loading on or after discharge from the ship by reason or by means of any fire whatsoever unless such fire shall be caused by its design or neglect or by its actual fault or privity in any case where this exemption is not permitted by law. Carrier shall not be liable for lots or damage by fire unless shown to have been caused by Carrier’s negligence.

      If the vessel comes into collision with another vessel as a result of the fault or negligence of the other vessel and any act neglect or default of the Carrier, Master, mariner, pilot or the servants of the Carrier in the navigation or in the management of the vessel the Merchant will indemnify the Carrier against all loss or liability to the other or non-carrying vessel or her owners insofar as such loss or liability represents loss of or damage to or any claim whatsoever of the Merchant paid or payable by the other or non-carrying vessel or her owners to the Merchant and set-off, recouped or recovered by the other or non-carrying vessel or her owners as part of their claim against the carrying vessel or Carrier. The foregoing provisions shall also apply where the owners, operators or those in charge of any vessel or vessels or objects are at fault in respect of a collision, contact, stranding or other accident. This provision is to remain in effect in other jurisdictions even if unenforceable in the Courts of the United States of America.

      28

      General average shall be adjusted stated and settled according to York-Antwerp Rules 1974, except Rule XII thereof, at such port of place as may be selected by the Carrier an as to matters not provided for by these Rules according to the laws and usages of New York. In such adjustment disbursements in foreign currencies shall be exchanged into United States money at the rate prevailing on the dates made and allowances for damage to cargo claimed in foreign currency shall be converted at the rate prevailing on the last day of discharge at the port or place of final discharge of such damaged cargo from the. Average agreement or bond and such additional security as may be required by the Carrier must be furnished before delivery of the goods. Such cash deposit as the Carrier or his agents may deem sufficient as additional security for the contribution of the goods and for any salvage and special charges thereon shall, if required, be made by the Goods, shippers, consignees or owners of the goods to the Carrier before delivery of the Goods. Notwithstanding anything hereinbefore contained, such deposit shall at the option of the Carrier be payable on United States currency and be remitted to the adjuster pending settlement of the General Average and refunds of credit balances if any, shall be paid in United States currency. In addition to the circumstances dealt with in the 1974 York- Antwerp and refunds of credit balances, if any, shall be paid in diligence in the stowage of cargo and if the safe procecusion of the voyage is thereafter imperiled in consequence of the disturbance of stowage, the costs of handling, discharge, reloading and restowing cargo shall be allowed in General Average, even though the handling of cargo is not necessary for the purpose of affecting repairs to the vessel. In the event of accident, danger or disaster before or after commencement of the voyage resulting from any cause whatsoever, whether due to negligence or not, for which, or for the consequence of which the Carrier’s not responsible by statute, contract or otherwise, the Goods, the shipper, consignee, receiver, holder of this Bill of Lading, owner of the Goods and person entitled to the possession off the Goods, jointly and severally, shall contribute with the Carrier in General Average to the payment of any sacrifices, losses or expenses of a General Average nature that may be made or incurred and shall pay salvage and special charges incurred in respect of the Goods if a salving ship is owned or operated by the Carrier, salvage shall be paid for as full and in the same manner as if such salving ship or ships were owned or operated by strangers, Cargo’s contribution in General Average shall be paid to the ship owner even when such average is the result of fault, neglect or error of the Master, pilot, officers or crew. The merchant expressly renounces any and all codes, statutes, laws or regulations which might otherwise apply.

      29

      In case of any loss or damage to or in connection with Goods exceeding in actual value the equivalent of $500 lawful money of the United States, per package, or in case of Goods not shipped in packages, per shipping unit, the value of the Goods shall be deemed to be $500 per package or per shipping unit. The Carrier’s liability, if any, shall be determined on the basis of a value or $500 per package or per shipping unit or pro rata in case of partial loss or damage, unless the nature of the Goods and a valuation higher than $500 per package or per shipping unit shall have been declared by the shipper before shipment and inserted in this Bill of Lading and extra freight paid if required. In such case, if the actual value of the Goods per package or per shipping unit shall exceed such declared value, the value shall nevertheless be deemed to be declared value and any partial loss or damage shall be adjusted pro rata on the basis of such declared value. The words “shipping unit” shall mean each physical unit or piece of cargo not shipped in a package including articles or things of any description whatsoever, except goods shipped in bulk, and irrespective of the weight or measurement unit employed in calculating

      freight charges. Where containers, vans, trailers, transportable tanks, flats, palletized unites and other such packages are not packed by the Carrier, each individual such container, van, trailer, transportable tank, palletized unit and other such package including in each instance it contents, shall be deemed a single package and Carrier’s liability limited to $500 with respect to each such package. The Carrier’s liability may be increased to a higher volume by a declaration in writing of the value of the Goods by the Merchant to the Carrier prior to delivery of the Goods to the Carrier. Such higher value must be inserted on the front of the Bill of Lading in the space provided for and, if required, the Carrier will charge for that added insurance. If the actual value of the Goods shall exceed such declared value, the declared value shall nevertheless be the deemed value and the Carrier’s liability, if any, shall not exceed the declared value. Any partial loss or damage shall be adjusted pro rata on the basis of such declared value (this is a requirement under US law whenever limiting liability).

      30

      As to loss or damage to the Goods or packages occurring or presumed to have occurred during ocean voyage, unless notice of loss or damage and the general nature of it be given in writing to the Carrier or its agent at the port of delivery before or at the time of the removal of the Goods or packages into the custody of the person entitled to delivery thereof under this Bill of Lading or if the loss or damage be not apparent within three consecutive days after delivery at the port of discharge such removal shall be prima facie evidence of the delivery by the Carrier of the Goods or packages described in this Bill of Lading.

      31

      As to loss or damage to the Goods or package occurring or presumed to have occurred during ocean carriage the Carrier and the vessel shall be discharged from all liability in respect of loss, damage, misdelivery, delay or in respect of any other breach of this contract an any claim whatsoever with respect to the Goods or packages, unless suit is brought within one year after delivery of the Goods or package or the date when the Goods or package should have been delivered. Suit shall not be deemed brought unless jurisdiction shall have been obtained over the Carrier and/or the vessel by service of process or by an agreement to appear.

      32

      Gold, silver, specie, bullion or other valuables, including those named or described in Section 4281 of the Revised Statutes of the United States will not be received by the Carrier and a special written agreement therefor has been made in advance and will not, in any case, be loaded or landed by the Carrier. No such valuables shall be considered received by or delivered to the Carrier until brought aboard the ship by the shipper and put in the actual possession of and written receipt therefor is given by the Master or other officer in charge. Such valuables will only be delivered by the Carrier aboard the ship on presentation of bills of lading property endorsed and upon such delivery on board the Carrier’s responsibility shall cease if delivery is not so taken promptly after the ship’s arrival at the port of discharge, the goods may be retained aboard or landed or carried on safely at the risk and expense of the goods.

      33 It is agreed that superficial rust, oxidation or any like condition due to moisture is not a condition of damage but is inherent to the nature of the cargo and acknowledgement of receipt of the Goods in apparent good order and condition is not a representation that such conditions of rust, oxidation and the like did not omit on receipt.

      34 Nothing in this Bill of Lading shall operate to deprive the Carrier of any statutory protection or exemption from or limitation of liability, contained in the laws of the United States or in the

      laws of any other country which may be applicable. This Bill of Lading shall be construed according to the laws of the United States and the Merchant agrees that any suits against the Carrier shall be brought in the Federal Courts of the United States. The terms of this Bill of Lading shall be separable, and if any part or term hereof shall be held invalid such holding shall not affect the validity or enforceability of any other part or term hereof.

      35 In the event of any conflict between the provisions of this document and the actual Bill of Lading for a specific shipment of Goods, the actual Bill of Lading shall supersede this document.


Warehouse Terms and Conditions

Warehouse Terms and Conditions

Standard Contract Terms and Conditions for Merchandise Warehousemen

(Approved and promulgated by American Warehouse Association, October 1968; revised and promulgated by International Warehouse Logistics Association, January 1998)

ACCEPTANCE – Sec. 1

  1. a)  This contract and rate quotation including accessorial charges endorsed on or attached hereto must be accepted within 30 days from the proposal date by signature of depositor on the reverse side of the contract. In the absence of written acceptance, the act of tendering goods described herein for storage or other services by warehouseman within 30 days from the proposal date shall constitute such acceptance by depositor.
  2. b)  In the event that goods tendered for storage or other services do not conform to the description contained herein, or conforming goods are tendered after 30 days from the proposal date without prior written acceptance by depositor as provided in paragraph (a) of this section, warehouseman may refuse to accept such goods. If warehouseman accepts such goods, depositor agrees to rates and charges as may be assigned and invoiced by warehouseman and to all terms of this contract.
  3. c)  This contract may be canceled by either party upon 30 days written notice and is canceled if no storage or other services are performed under this contract for a period of 180 days.

SHIPPING – Sec. 2

Depositor agrees not to ship goods to warehouseman as the named consignee. If, in violation of this agreement, goods are shipped to warehouseman as named consignee, depositor agrees to notify carrier in writing prior to such shipment, with copy of such notice to the warehouseman, that warehouseman named as consignee is a warehouseman and has no beneficial title or interest in such property and depositor further agrees to indemnify and hold harmless warehouseman from any and all claims for unpaid transportation charges, including undercharges, demurrage, detention or charges of any nature, in connection with goods so shipped. Depositor further agrees that, if it fails to notify carrier as required by the preceding sentence, warehouseman shall have the right to refuse such goods and shall not be liable or responsible for any loss, injury or damage of any nature to, or related to, such goods.

TENDER FOR STORAGE – Sec. 3

All goods for storage shall be delivered at the warehouse properly marked and packaged for handling. The depositor shall furnish at or prior to such delivery, a manifest showing marks, brands, or sizes to be kept and accounted for separately, and the class of storage and other services desired.

STORAGE PERIOD AND CHARGES – Sec. 4

  1. a)  All charges for storage are per package or other agreed unit per month.
  2. b)  Storage charges become applicable upon the date that warehouseman accepts care, custody and control of the goods, regardless of unloading date or date of issue of warehousereceipt.
  3. c) Except as provided in paragraph (d) of this section, a full month’s storage charge will apply on all goods received between the first and the 15th, inclusive, of a calendar month; one-half month’s storage charge will apply on all goods received between the 16th and the last day, inclusive, of a calendar month, and a full month’s storage charge will apply to all goods in storage on the first day of the next and succeeding calendar months. All storage charges are due and payable on the first day of storage for the initial month and thereafter on the first day of the calendar month.

    d) When mutually agreed by the warehouseman and the depositor, a storage month shall extend from a date in one calendar month to, but not including, the same date of the next and all succeeding months. All storage charges are due and payable on the first day of the storage month.

    TRANSFER, TERMINATION OF STORAGE, REMOVAL OF GOODS – Sec. 5

    1. a)  Instructions to transfer goods on the books of the warehouseman are not effective until delivered to and accepted by warehouseman, and all charges up to the time transfer is made are chargeable to the depositor of record. If a transfer involves rehandling the goods, such will be subject to a charge. When goods in storage are transferred from one party to another through issuance of a new warehouse receipt, a new storage date is established on the date of transfer.
    2. b)  Thewarehousemanreservestherighttomove,athisexpense,14daysafternoticeissent by certified or registered mail to the depositor of record or to the last known holder of the negotiable warehouse receipt, any goods in storage from the warehouse in which they may be stored to any other of his warehouses; but if such depositor or holder takes delivery of his goods in lieu of transfer, no storage charge shall be made for the current storage month. Warehouseman will store the goods at, and may without notice move the goods within and between, any one or more of the warehouse buildings which comprise the warehouse complex identified on the front of this warehouse receipt.
    3. c)  The warehouseman may, upon written notice to the depositor of record and any other person known by the warehouseman to claim an interest in the goods, require the removal of any goods by the end of the next succeeding storage month. Such notice shall be given to the last known place of business or abode of the person to be notified. If goods are not removed before the end of the next succeeding storage month, the warehouseman may sell them in accordance with applicable law.
    4. d)  Ifwarehousemaningoodfaithbelievesthatthegoodsareabouttodeteriorateordeclinein value to less than the amount of warehouseman’s lien before the end of the next succeeding storage month, the warehouseman may specify in the notification any reasonable shorter time for removal of the goods and in case the goods are not removed, may sell them at public sale held one week after a single advertisement or posting as provided by law.
    5. e)  If as a result of a quality or condition of the goods of which the warehouseman had no notice at the time of deposit the goods are a hazard to other property or to the warehouse or to persons, the warehouseman may sell the goods at public or private sale without advertisement on reasonable notification to all persons known to claim an interest in the goods. If the warehouseman after a reasonable effort is unable to sell the goods he may dispose of them in any lawful manner and shall incur no liability by reason of such disposition.

    Pending such disposition, sale or return of the goods, the warehouseman may remove the goods from the warehouse and shall incur no liability by reason of such removal.

    HANDLING – Sec. 6

    1. a)  The handling charge covers the ordinary labor involved in receiving goods at warehouse door, placing goods in storage, and returning goods to warehouse door. Handling charges are due and payable on receipt of goods.
    2. b)  Unlessotherwiseagreed,laborforunloadingandloadinggoodswillbesubjecttoacharge. Additional expenses incurred by the warehouseman in receiving and handling damaged goods, and additional expense in unloading from or loading into cars or other vehicles not at warehouse door will be charged to the depositor.
    3. c)  Labor and materials used in loading rail cars or other vehicles are chargeable to the depositor.
    4. d)  When goods are ordered out in quantities less than in which received, the warehouseman may make an additional charge for each order or each item of an order.
    5. e)  The warehouseman shall not be liable for demurrage or detention, delays in unloading inbound cars, trailers or other containers, or delays in obtaining and loading cars, trailers or other containers for outbound shipment unless warehouseman has failed to exercise reasonable care.

    DELIVERY REQUIREMENTS – Sec. 7

    1. a)  No goods shall be delivered or transferred except upon receipt by the warehouseman of complete written instructions. Written instructions shall include, but are not limited to, FAX, EDI, TWX or similar communication, provided warehouseman has no liability when relying on the information contained in the communication as received. However, when no negotiable receipt is outstanding, goods may be delivered upon instruction by telephone in accordance with a prior written authorization, but the warehouseman shall not be responsible for loss or error occasioned thereby.
    2. b)  When a negotiable receipt has been issued no goods covered by that receipt shall be delivered, or transferred on the books of the warehouseman, unless the receipt, properly endorsed, is surrendered for cancellation, or for endorsement of partial delivery thereon. If a negotiable receipt is lost or destroyed, delivery of goods may be made only upon order of a court of competent jurisdiction and the posting of security approved by the court as provided by law.
    3. c)  When goods are ordered out a reasonable time shall be given the warehouseman to carry out instructions, and if he is unable because of acts of God, war, public enemies, seizure under legal process, strikes, lockouts, riots and civil commotions, or any reason beyond the warehouseman’s control, or because of loss or destruction of goods for which warehouseman is not liable, or because of any other excuse provided by law, the warehouseman shall not be liable for failure to carry out such instructions and goods remaining in storage will continue to be subject to regular storage charges.

    EXTRA SERVICES (SPECIAL SERVICES) – Sec. 8

    a) Warehouse labor required for services other than ordinary handling and storage will be charged to the depositor.

    1. b)  Special services requested by depositor including but not limited to compiling of special stock statements; reporting marked weights, serial numbers or other data from packages; physical check of goods; and handling transit billing will be subject to a charge.
    2. c)  Dunnage, bracing, packing materials or other special supplies, may be provided for the depositor at a charge in addition to the warehouseman’s cost.
    3. d)  Bypriorarrangement,goodsmaybereceivedordeliveredduringotherthanusualbusiness hours, subject to a charge.
    4. e)  Communication expense including postage, teletype, telegram, or telephone will be charged to the depositor if such concern more than normal inventory reporting or if, at the request of the depositor, communications are made by other than regular United States Mail.

    BONDED STORAGE – Sec. 9

    1. a)  A charge in addition to regular rates will be made for merchandise in bond.
    2. b)  WhereawarehousereceiptcoversgoodsinU.S.Customsbond,suchreceiptshallbevoidupon the termination of the storage period fixed by law.

    MINIMUM CHARGES – Sec. 10

    1. a)  A minimum handling charge per lot and a minimum storage charge per lot per month will be made. When a warehouse receipt covers more than one lot or when a lot is in assortment, a minimum charge per mark, brand, or variety will be made.
    2. b)  Aminimummonthlychargetooneaccountforstorageand/orhandlingwillbemade.This charge will apply also to each account when one customer has several accounts, each requiring separate records and billing.

    LIABILITY AND LIMITATION OF DAMAGES – Sec. 11

    1. a)  THE WAREHOUSEMAN SHALL NOT BE LIABLE FOR ANY LOSS OR INJURY TO GOODS STORED HOWEVER CAUSED UNLESS SUCH LOSS OR INJURY RESULTED FROM THE FAILURE BY THE WAREHOUSEMAN TO EXERCISE SUCH CARE IN REGARD TO THEM AS A REASONABLY CAREFUL MAN WOULD EXERCISE UNDER LIKE CIRCUMSTANCES AND WAREHOUSEMAN IS NOT LIABLE FOR DAMAGES WHICH COULD NOT HAVE BEEN AVOIDED BY THE EXERCISE OF SUCH CARE.
    2. b)  GOODS ARE NOT INSURED BY THE WAREHOUSEMAN AGAINST LOSS OR INJURY HOWEVER CAUSED.
    3. c)  THE DEPOSITOR DECLARES THAT DAMAGES ARE LIMITED TO $0.10 PER POUND PROVIDED, HOWEVER, THAT SUCH LIABILITY MAY AT THE TIME OF ACCEPTANCE OF THIS CONTRACT AS PROVIDED IN SECTION 1 BE INCREASED UPON DEPOSITOR’S WRITTEN REQUEST ON PART OR ALL OF THE GOODS HEREUNDER IN WHICH EVENT AN ADDITIONAL MONTHLY CHARGE WILL BE MADE BASED UPON SUCH INCREASED VALUATION.
    4. d)  WHERE LOSS OR INJURY OCCURS TO STORED GOODS, FOR WHICH THE WAREHOUSEMAN IS NOT LIABLE, THE DEPOSITOR SHALL BE RESPONSIBLE FOR THE COST OF REMOVING AND DISPOSING OF SUCH GOODS AND THE COST OF ANY ENVIRONMENTAL CLEAN UP AND SITE REMEDIATION RESULTING FROM THE LOSS OR INJURY TO THE GOODS.

    NOTICE OF CLAIM AND FILING OF SUIT – Sec. 12

    1. a)  Claims by the depositor and all other persons must be presented in writing to the warehouseman within a reasonable time, and in no event longer than either 60 days after delivery of the goods by the warehouseman or 60 days after depositor of record or the last known holder of a negotiable warehouse receipt is notified by the warehouseman that loss or injury to part or all of the goods has occurred, whichever time is shorter.
    2. b)  Noactionmaybemaintainedbythedepositororothersagainstthewarehousemanforloss or injury to the goods stored unless timely written claim has been given as provided in paragraph (a) of this section and unless such action is commenced either within nine months after date of delivery by warehouseman or within nine months after depositor of record or the last known holder of a negotiable warehouse receipt is notified that loss or injury to part or all of the goods has occurred, whichever time is shorter.
    3. c)  When goods have not been delivered, notice may be given of known loss or injury to the goods by mailing of a registered or certified letter to the depositor of record or to the last known holder of a negotiable warehouse receipt. Time limitations for presentation of claim in writing and maintaining of action after notice begin on the date of mailing of such notice by warehouseman.

    LIABILITY FOR CONSEQUENTIAL DAMAGES – Sec. 13

    Warehouseman shall not be liable for any loss of profit or special, indirect, or consequential damages of any kind.

    LIABILITY FOR MISSHIPMENT – Sec. 14

    If warehouseman negligently misships goods, the warehouseman shall pay the reasonable transportation charges incurred to return the misshipped goods to the warehouse. If the consignee fails to return the goods, warehouseman’s maximum liability shall be for the lost or damaged goods as specified in Section 11 above, and warehouseman shall have no liability for damages due to the consignee’s acceptance or use of the goods whether such goods be those of the depositor or another.

    MYSTERIOUS DISAPPEARANCE – Sec. 15

    Warehouseman shall not be liable for loss of goods due to inventory shortage or unexplained or mysterious disappearance of goods unless depositor establishes such loss occurred because of warehouseman’s failure to exercise the care required of warehouseman under Section 11 above. Any presumption of conversion imposed by law shall not apply to such loss and a claim by depositor of conversion must be established by affirmative evidence that the warehouseman converted the goods to the warehouseman’s own use.

    RIGHT TO STORE GOODS – Sec. 16

    Depositor represents and warrants that depositor is lawfully possessed of the goods and has the right and authority to store them with warehouseman. Depositor agrees to indemnify and hold harmless the warehouseman from all loss, cost and expense (including reasonable attorneys’ fees) which warehouseman pays or incurs as a result of any dispute or litigation, whether

    instituted by warehouseman or others, respecting depositor’s right, title or interest in the goods. Such amounts shall be charges in relation to the goods and subject to warehouseman’s lien.

    ACCURATE INFORMATION – Sec. 17

    Depositor will provide warehouseman with information concerning the stored goods which is accurate, complete and sufficient to allow warehouseman to comply with all laws and regulations concerning the storage, handling and transporting of the stored goods. Depositor will indemnify and hold warehouseman harmless from all loss, cost, penalty and expense (including reasonable attorneys’ fees) which warehouseman pays or incurs as a result of depositor failing to fully discharge this obligation.

    SEVERABILITY and WAIVER – Sec. 18

    1. a)  If any provision of this receipt, or any application thereof, should be construed or held to be void, invalid or unenforceable, by order, decree or judgment of a court of competent jurisdiction, the remaining provisions of this receipt shall not be affected thereby but shall remain in full force and effect.
    2. b)  Warehouseman’s failure to require strict compliance with any provision of the Warehouse Receipt shall not constitute a waiver or estoppel to later demand strict compliance with that or any other provision(s) of this Warehouse Receipt.
    3. c)  The provisions of this Warehouse Receipt shall be binding upon the depositor’s heirs, executors, successors and assigns; contain the sole agreement governing goods stored with the warehouseman; and, cannot be modified except by a writing signed by warehouseman.

    LIEN – Sec. 19

    Warehouse shall have a general warehouse lien for all lawful charges for storage and preservation of the Goods; also for all lawful claims for money advanced, interest, insurance, transportation, labor, weighing coopering, and other charges and expenses in relation to such Goods, and for the balance on any other accounts that may be due. Warehouse further claims a general warehouse lien for all such charges, advances and expenses with respect to any other Goods stored by the Depositor in any other facility owned or operated by Warehouse. In order to protect its lien, Warehouse reserves the right to require advance payment of all charges prior to shipment of Goods.

    DOCUMENTS OF TITLE – Sec. 20

    Documents of title, including warehouse receipts, may be issued either in physical or electronic form at the option of the parties. These terms and conditions are posted via our website at www.clovergroup.com

    GOVERNING LAW AND JURISDICTION – Sec. 21

    This Contract and the legal relationship between the parties hereto shall be governed by and construed in accordance with the substantive laws of the state where the Facility is located, including Article 7 of the Uniform Commercial Code as ratified in that state, notwithstanding its conflict of laws. Any lawsuit or other action involving dispute, claim or controversy relating in any way to this Contract shall be brought only in the appropriate state or federal court in the state where the Facility is located.


HHGDS Terms and Conditions

HHGDS Terms and Conditions

TERMS AND CONDITIONS

The Rights and Responsibilities of the Customer, Clover Systems, LLC and Clover Internacional, LLC

This quotation/contract is a unilateral agreement by and between Clover Systems, LLC, Clover Internacional, LLC hereafter referred to as Clover and its Customer. The quotation/contract obligates only Clover to perform the described services at the price quoted; it does not obligate the Customer to move with Clover even after the Customer has signed, dated, and faxed back to Clover. Clover’s responsibility is to perform fully all services described in the quotation/contract. The Customer has the right to cancel or postpone the quotation/contract up to and on the agreed date of the move without penalty with the following exceptions; in good faith Clover has already brought the empty container from the port in order to accommodate the timely loading at the residence or at our warehouse, scheduled any third party service company for which service the third party has been dispatched and/or has arrived at the residence, custom crating that has been requested by the Customer and that Clover and/or its agent, in good faith, has already performed. The occurrence of any of these exceptions may result in charges to the Customer. It is the Customer’s responsibility to advise Clover of their intention to add any additional items to the shipment that were not included in the initial survey in order that Clover can revise the price if Clover deems this necessary. All quotation/contracts show the weight and volume (or size of ISO ocean container) that the price is based upon. Further, Clover can and will exercise the right to weigh any and all shipments and to determine the final actual price of the move. It is the Customer’s responsibility to have the packing and wrapping areas of their home free and secured of pets and children during the moving process. The Customer understands that any additional services requested after signing the quotation/contract, before, during, and after the completion or the origin and/or destination services, i.e., S.I.T. (storage-in-transit), additional custom crating, adding additional items, etc., may result in additional charges. Neither the Customer nor Clover will be held responsible for delays in the moving process due to weather (acts of God), civil strife, commotions, strikes, acts of terror, acts of war, and any emergency and/or circumstances beyond the control of the Customer and/or Clover. It is the customer’s responsibility to provide all documents requested by Clover, either originals or copies that are necessary and required for the proper overseas movement and foreign customs clearance of their household goods and personal effects. It is the Customer’s responsibility to provide accurate information at all times prior to, during, and after the completion of the move. It is Clover’s responsibility to provide the Customer with accurate information, to the best of its knowledge, on the status and progress of the move, It is the Customer’s responsibility to tender full payment in advance, unless payment has been previously arranged through a corporate/company purchase order/agreement. Clover can and will exercise its right to hold shipments at origin or destination until prepayment agreements are fulfilled. Any charges accrued as a result of a shipment “hold” will be for the Customer’s account and payable in full before final release of the shipment and delivery of the household goods and personal effects.

After reading these Terms and Conditions; the Rights and Responsibilities of the Customer , Clover Systems, LLC and Clover Internacional, LLC; please initial and return to Clover Systems, LLC and Clover Internacional, LLC


Privacy & Cookie Policy

Privacy & Cookie Policy

SECURITY

Clover has always made data protection and information security a central part of our business and is committed to high standards of information security, privacy and transparency incorporating industry best practices and in accordance with recognized European standards. We protect our client data with multiple layers of security, including encryption technology. To ensure the best level of security we monitor our services and underlying infrastructure to protect them from threats, including spam, malware, viruses, and other forms of malicious code. We have security incident policies and procedures in place. We’re also committed to providing our customers with the information they need to meet regulatory reporting obligations under the European General Data Protection Regulation GDPR.

PRIVACY

To protect your privacy Clover employs Secure Sockets Layer (SSL) technology, which encrypts information before it is sent over the Internet. Any information provided during the booking process is protected by this encryption. Personal information collected during the booking process will not be shared with any unauthorized third party. We would like to keep you informed of our latest news, special offers and work available and may send you these electronically. When registering for marketing emails we will collect some mandatory information including: Title, First Name, Last Name and your Email Address. You may also be asked to provide other information regarding your subscription preferences. Our marketing emails will include details of our latest offers and may be personalized based on your preferences. All information we collect will be stored on secure servers. No information we collect will be shared with unauthorized third party companies. To unsubscribe from receiving future email marketing activities click the unsubscribe link which is located at the bottom of each email.

PERSONAL DATA

Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as: “any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

HOW WE USE YOUR INFORMATION

This privacy notice tells you how we, Clover, will collect and use your personal data. When you visit our website we may place cookies on your browser. We use cookies to be able to provide a better website, service and statistics. Cookies are small pieces of text sent by your web browser by almost every website you visit. A cookie text file is stored in your web browser and allows us or a third-party to recognize you and make your next visit easier. They help us monitor our visitor’s behavior. Cookies don’t give us access to your device or any personal information, other than the data you choose to share with us. Cookies can be “persistent” or “session” cookies. “Session” cookies are stored on memory and never written to disk. When the browser is closed the cookie is permanently deleted. If the cookies contain an expiry date, it is considered a “persistent” cookie, which will be removed on the specified date. They can also be deleted manually. You can accept or decline cookies. Cookies are accepted by default by most browsers; if you would like to disable them please refer to your browser’s help section. We use ‘first party’ and ‘third party cookies’ on our website. ‘First party’ cookies are set by us. These cookies ensure that your booking process is remembered between pages, so that we are able to process your booking and payment properly. We also use cookies to be able to monitor our website performance. ‘Third party’ cookies are set by our trusted partners. Please see full list of cookies at the bottom of this page:

  •  We use Google Analytics cookies to be able to measure and track the usage of our website. This helps us to identify areas for improvement. We also want to track how many of our visitors make bookings, which helps us to make business forecasts and decisions.
  •  We periodically use Google AdWords – Google’s main advertising product. AdWords offer pay- per-click (PPC) advertising displayed next to search results to boost website traffic and sales.
  •  We periodically use Google Display Network to retarget our customers. You may see our adverts on other websites, after you’ve visited ours.
  •  We work with affiliate partners who advertise on our behalf, their cookies help us to see if our customers came to our website through one of the affiliate advertisers, so we can credit them correctly.
  •  We also use social media buttons e.g. Facebook and Twitter, to allow you to connect to your social networks and share content.By continuing to use our site and by using the social media functionality, you consent to the relevant cookies being set on your device. For more information about cookies and how to disable them please visit www.allaboutcookies.org.

WHY DOES CLOVER NEED TO COLLECT AND STORE PERSONAL DATA?

In order for us to provide you with the service/business you have booked we need to collect personal data for correspondence purposes and/or detailed service provision. In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy.WILL CLOVER SHARE MY PERSONAL DATA WITH ANYONE ELSE?

We may pass your personal data on to third-party service providers or government agencies contracted or associating with Clover in the course of dealing with you. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfill the service they provide you on our behalf. When they no longer need your data to fulfill this service, they will dispose of the details in line with Clover’s procedures. If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your consent through supporting documentation, unless we are legally required doing otherwise.

HOW WILL CLOVER USE THE PERSONAL DATA IT COLLECTS ABOUT ME?

Clover will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will strive to keep your information accurate and up to date, and will not keep it for longer than is necessary. Clover is required to retain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.

UNDER WHAT CIRCUMSTANCES WILL CLOVER CONTACT ME?

Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimize risk of unauthorized access or disclosure. Our contact with you is to make you aware of business opportunities that are mutually beneficial.

CAN I FIND OUT THE PERSONAL DATA THAT THE ORGANIZATION HOLDS ABOUT ME?

Clover, at your request, can confirm what information we hold about you and how it is processed. If Clover does hold personal data about you, you can request the following information: Identity and the contact details of the person or organization that has determined how and why to process your data. Contact details of the data protection officer, where applicable. The purpose of the processing as well as the legal basis for processing. If the processing is based on the legitimate interests of Clover. Or a third party, information about those interests. The categories of personal data collected, stored and processed. Recipient(s) or categories of recipients that the data is/will are disclosed to. If we intend to transfer the personal data to a third country or international organization, information about how we ensure this is done securely. The EU has approved sending personal data to some countries because they meet a minimum standard of data protection. In other cases, we will ensure there are specific measures in place to secure your information. How long the data will be stored. Details of your rights to correct, erase, restrict or object to such processing. Information about your right to withdraw consent at any time.

HOW TO LODGE A COMPLAINT WITH THE SUPERVISORY AUTHORITY.

Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data.

THE SOURCE OF PERSONAL DATA IF IT WASN’T COLLECTED DIRECTLY FROM YOU.

Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing. What forms of ID will I need to provide in order to access this? Clover accepts the following forms of ID when information on your personal data is requested:

  •  Valid government issued ID, passport or driver’s license
  •  Birth certificate
  •  Proof of current address

CONTACT DETAILS OF THE GDPR OWNER:

Clover is the owner of this statement and is responsible for ensuring that this record is reviewed in line with the review requirements of the GDPR. A current version of this statement is available to all staff and customers, through contact us

CLOVER COOKIES

Domains using cookies in our websites: google.com Use different types of cookies to run Google websites and ads-related products. Some or all of the cookies identified below may be stored in your browser. You can view and manage cookies in your browser (though browsers for mobile devices may not offer this visibility).

CONDITIONS FOR SITE USE

Please read the following Terms & Conditions carefully before using this site. Use of this site indicates acceptance of these Terms and Conditions. The following terms and conditions govern your (“you” or “user”) use of this Web site (the “Site”). The Site is owned and operated by “Clover”. Use of the Site is offered to the user conditioned on acceptance by the user without modification of the terms, conditions and notices contained herein. Use of the content, services, and/or products presented in any and all areas of these sites constitutes the user’s agreement to abide by the following terms and conditions and those posted in specific areas of these sites. Clover may revoke your ability to use the Site at any time and for any reason (or no reason). Clover may amend these terms and conditions at any time. All amended terms and conditions shall automatically be effective upon being posted by Clover to the Site. Accordingly, you should check the Site frequently for any changes to these terms and conditions. For information regarding the types of information that may be collected from you as a result of your use and registration on the Site, and how that information is protected and may be shared, please refer to Clover’s Privacy Policy. Clover does not solicit, request or knowingly collect personal information from individuals under the age of 18. Clover complies in all respects with the Children’s Online Privacy Protection Act (“COPPA”). Clover may request certain information, such as name and age, about your children if you register for an account on the Site, but in no event will Clover attempt to contact any individuals under the age of 18 directly. All information regarding children under the age of 18 will be obtained from such children’s parents or legal guardians and will be utilized and shared in accordance with all applicable laws, these Terms and Conditions and Clover’s Privacy Policy.

LIMITED LICENSE

Clover grants to you a limited, revocable and non-exclusive license to access and make personal use of the Site solely for its intended purpose and for no other purpose. Clover may revoke this license at any time and without prior notice, for any reason or for no reason, at Clover’s sole discretion. No portion of the Site may be modified, copied or framed without the express prior written consent of Clover, except that you may make one copy of these Terms of Use for your personal records. Without limiting the foregoing, the information, data, software, photographs, logos, graphs, video, typefaces, graphics, music sounds, images, illustrations, designs, icons and other materials (collectively, “Content”) on this Site are copyrighted works of Clover or its content providers. Content retrieved from this Site may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, without the express written permission of an authorized officer of Clover. You shall comply at all times with all applicable laws, statutes, ordinances and regulations regarding your use of the Site. Use of the Site does not act as an express or implied grant to you of any right or remedy under any law governing trademarks /service marks, copyrights, patents, unfair competition or trade secrets. Access to certain areas of the Site may only be available to certain registered parties. To become a registered party, you are required to provide certain information. You may choose not to provide the required information, however, in such event, you will not be able to establish an account on the Site. You represent and warrant that all information you supply to us about yourself and others, including email addresses, are true, valid and accurate, and that you have the right to supply us with such information. You are responsible for maintaining the secrecy of your member ID and password.

You agree to accept responsibility for all activities that occur under your account or password. You represent that you are of sufficient legal age to use the Site and to create binding legal obligations for any liability you may incur as a result of the use of the Site. In addition, you will be financially accountable for all use of the Site by you and anyone using your password and login information, with or without your consent.

COPYRIGHT AND TRADEMARK INFORMATION

All contents of the Site are: Copyright © for Clover or are copyright of third-party content providers, and are protected by international copyright law. All rights reserved.

DISCLAIMER AND LIMITATION OF LIABILITY

None of the Content shall be construed as an offer for the sale or provision of any services, goods, or products of Clover or any other entity. All content contained in this Site is provided for informational purposes only. Clover may modify all tour itineraries, prices, dates, hotels, departures, destinations, and availability of the foregoing at any time without notice. THE SITE AND ALL CONTENT IS PROVIDED “AS IS,” “AS AVAILABLE” AND WITHOUT ANY WARRANTIES OF ANY KIND INCLUDING, WITHOUT LIMITATION, ANY WARRANTY WITH RESPECT TO THE QUALITY, PERFORMANCE OR FUNCTIONALITY OF THE SITE OR WITH RESPECT TO THE QUALITY OR ACCURACY OF ANY INFORMATION OBTAINED FROM OR AVAILABLE THROUGH USE OF THE SITE OR THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE. FURTHERMORE, CLOVER MAKES NO WARRANTY THAT ANY DEFECTS, WHETHER KNOWN OR UNKNOWN, WILL BE CORRECTED, OR THAT THE WEB SITE WILL BE VIRUS-FREE. CLOVER DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON- INFRINGEMENT. USE OF THIS SITE IS AT YOUR OWN RISK. UNDER NO CIRCUMSTANCES WILL CLOVER BE LIABLE UNDER ANY SECTION OF THESE TERMS OF USE OR UNDER CONTRACT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER LEGAL OR EQUITABLE THEORY FOR ANY INDIRECT, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, LOSS OF USE, LOST PROFITS, LOSS OF DATA OR INFORMATION OF ANY KIND OR LOSS OF BUSINESS GOODWILL OR OPPORTUNITY) WHETHER OR NOT CLOVER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGES. CLOVER SHALL NOT BE LIABLE FOR ANY MONETARY AMOUNT TO YOU AS A RESULT OF OR ARISING OUT OF OR IN ANY WAY RELATED TO THE SITE. NO ACTION, REGARDLESS OF FORM, ARISING OUT OF THESE TERMS OF USE MAY BE BROUGHT BY YOU OR CLOVER MORE THAN ONE (1) YEAR AFTER THE EVENT UNDERLYING THE CAUSE OF ACTION HAS OCCURRED. THE TERMS OF THIS SECTION WILL SURVIVE ANY TERMINATION OF THESE TERMS OF USE AND YOUR USE OF THE SITE OR THE SERVICES PROVIDED THEREBY. IN JURISDICTIONS THAT RESTRICT LIMITATION OF LIABILITY PROVISIONS, CLOVER’S LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW. THIS LIMITATION WILL APPLY REGARDLESS OF THE FAILURE OF THE ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT CLOVER IS NOT LIABLE FOR ANY CONDUCT OF ANY USER OF THE SITE.

RELATIONSHIP WITH OTHER PARTIES

Unless otherwise indicated, Clover has not authorized any third party to act on its behalf. Clover’s use of a trademark, service mark, trade name, logo, slogan, or symbol, or other designation in connection with a product or service of another entity (including all hotels, airlines, car rental agencies, cruise tours) should not be construed as an indication of Clover’s sponsorship of, affiliation or connection with such other entity.

LINKS TO SITES OF OTHER PARTIES

The Content contained on this Site may include links to other sites. The other sites may not be under the control of Clover and Clover is not responsible for the information or content contained on any web site not owned by Clover. Clover has included the links as a convenience to you. Clover does not endorse, sponsor or approve any other site, or product or service offered by any other site, for which it has provided a link.

INDEMNIFICATION

You agree to indemnify, defend and hold us and our partners, attorneys, staff and affiliates harmless from any liability, loss, claim and expense including reasonable attorneys’ fees, related to your violation of these Terms and Conditions or use of this Site.

NOTICES

Except as explicitly stated otherwise, (i) any notices to Clover shall be made by postal mail to Clover, and (ii) any notices to you shall be made by postings to our site. Alternatively, we may give You notice by sending an e-mail to the e-mail or physical address you provided us. In the case of e-mail, notice shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid. In the case of postal mail, notice shall be deemed given 5 days after the date of mailing.

COPYRIGHT INFRINGEMENT

Clover respects the intellectual property of others. If you believe that your work has been copied and is accessible on the Site in a way that constitutes copyright infringement, please provide written notice to our registered copyright agent identified below. Please note that your written notice must meet the requirements of the Digital Millennium Copyright Act of 1998 (“DMCA”), 17 U.S.C. §512. Our copyright agent can be reached by mail: Please note that the above notice information is only for reporting copyright infringement.

MISCELLANEOUS

These Terms and Conditions represent the entire agreement between you and Clover regarding your use of this Site and supersede any prior statements or representations. The performance of these Terms and Conditions shall be governed by the laws of the United States, without regard to any principles of conflicts of law. All legal proceedings arising out of or in connection with this Site brought by you shall be brought solely in the courts located within the United States. You expressly submit to the personal jurisdiction and venue of said courts and waive any claims of inconvenient or improper forum or similar claims or defenses. Should any part of these Terms and Conditions be held invalid or unenforceable, that portion shall be construed consistent with applicable law and the remaining portions shall remain in full force and effect. Clover may at any time modify these Terms and Conditions and your continued use of this Site will be conditioned upon the Terms and Conditions in force at the time of your use. Any rights or obligations granted to you hereunder may not be assigned or transferred to any other person or to any entity.


GDPR Policy

General Data Protection Regulation

GDPR STATEMENT OF CLOVER

At Clover, we take our obligations under data protection and privacy laws seriously. This includes the General Data Protection Regulation (GDPR) and other applicable laws. If you are currently opted in to receive communications from Clover and would like to opt out of receiving such information, you can do so by contacting us. Our data protection representatives can be contacted directly by phone +1 305-592-4300

WHAT INFORMATION IS COLLECTED?

We gather and use personal information to provide you with the logistics services you have requested, or to offer additional products and services we believe you might be interested in. Providing us with your personal information is always your choice. Most of the information we collect comes to us directly from you, and only with your consent. For example, when you request a quotation or purchase online, through telephone conversations, or in person, we will ask you to provide the information that enables us to complete your request or to provide you with better service. These same principles also apply to our business partners. The types of information we may ask for depends on the nature of your request. Information that is essential for fulfilling most logistics requests and transactions typically includes your name, passport or visa, mailing address, e-mail address, telephone number(s), date of birth, powers of attorney, financial and credit references, corporate information, social security number, license information, bank accounts, credit card numbers and expiry date. We may also request additional information to help us provide you with advice and information about other products and services that we believe would interest you. When you visit our web site, information is not collected that could identify you personally unless you choose to provide it voluntarily. You are welcome to browse these Web sites at any time anonymously and privately without revealing any personal information about yourself. All the information you provide to us is securely maintained and is kept strictly confidential. Clover will never collect this information from you without your knowledge and consent. You always have the right to decline to disclose any or all of the requested information.

CHILDREN UNDER AGE 18
Clover does not knowingly collect or solicit personal information from anyone under the age of 18 or knowingly allow such persons to register or provide Clover with information. If you are under 18, please do not attempt to register on Clover’s Web Site or send any information about yourself to us, including your name, passport or visa, mailing address, e-mail address, telephone number(s), date of birth, powers of attorney, financial and credit references, corporate information, social security number, license information, bank accounts, credit card numbers and expiry date. No one under age 18 may provide any personal information to Clover. In the event that we learn that we have collected personal information from a child under age 18 without verification of parental consent, we will delete that information. If you believe that we have any information from or about a child under 18, please contact us using the contact information listed herein.

CONSENT
By consenting to this privacy notice you are giving us permission to process your personal data specifically for the purposes identified. Consent is required for Clover to process personal data, but it must be explicitly given. Where we are asking you for sensitive personal data we will always tell you why and how the information will be used. You may be asked periodically to confirm your consent. You may withdraw consent at any time by contacting us and stating you wish to withdraw your consent. You may also update your preferences on any email communications you may receive from us.

ACCEPTANCE OF THIS POLICY
By using the Clover Web Site, you agree to this policy. We reserve the right, at our discretion, to change, modify, add, or remove portions from this policy at any time. Your continued use of the Clover Web Site following the posting of changes to these terms on this site means you accept these changes.

OTHER SITES
The Clover Web Site may contain links to other sites. Other sites may also reference or link to the Clover Web Site. Clover is not responsible for the privacy practices or the content of such other sites. Any information you may disclose at these other sites is not governed by this privacy policy. We encourage you to review these policies at any site you visit.

DISCLOSURE
Clover will not pass on your personal data to third parties without first obtaining your consent. The following third parties will receive your personal data for the following purpose(s) as part of the processing activities: Suppliers which require the data as part of a booking process, partners whose products form part of your logistics and accommodation preferences, governmental entities requesting information, customs brokers, freight forwards, and credit reference parties.

RETENTION PERIOD
Clover will process personal data for the duration of your booking process and stay and/or employment and marketing. We will store the personal data for a minimum of 7 years depending on financial transactions and government requirements.

YOUR RIGHTS AS A DATA SUBJECT
At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:
Right of access – you have the right to request a copy of the information that we hold about you.
Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
Right of portability – you have the right to have the data we hold about you transferred to another organization.
Right to object – you have the right to object to certain types of processing such as direct marketing.
Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.
Right to judicial review – in the event that Clover refuses your request under rights of access.All of the above requests will be forwarded on should there be a third party involved in the processing of your personal data.

COMPLAINTS
In the event that you wish to make a complaint about how your personal data is being processed by Clover, or how your complaint has been handled, you have the right to lodge a complaint directly with Clover’s data protection representatives. Telephone: Address: 305-592-4300